In order to streamline sales enquiries and support requests to better serve you, we utilize a support ticket system. Every sales enquiry and support request are assigned a unique ticket number which you can use to track progress and responses here. For your reference we provide complete archives and history of all your sales enquiries or support requests.
Before you log a ticket, please visit our Wiki site which is a knowledge base with Frequently Asked Questions for GadgetGear products including setup instructions for:R4, TT/TTi, M3, Edge Card, EZ Flash Vi, AceKard 2i and DS One
If you purchased from our Australian Store and have an urgent enquiry, you can contact us via phone on: 0433 697 228 (or +614 3369 7228 if you are making an international call). However, our phone support staff has very limited product knowledge. Please only phone up for order status enquiries purchased from our AUSTRALIAN SITE only (for UK and EU customers, we only provide email support only). For product enquiries and technical support, please submit a support ticket below.
Submit a new support request. Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right. A valid email address is required.
Check status of previously opened ticket. we provide archives and history of all your support requests complete with responses.
